The Consumer Confidence Index

The Consumer Confidence Index

Jianen HUANG

In this article, Jianen HUANG (ESSEC Business School, Master in Strategy & Management of International Business (SMIB), 2021-2023) explains about the consumer confidence index.

What is CCI

The Consumer Confidence Index, or CCI, is a widely used economic indicator that measures the level of optimism or pessimism that consumers feel about the economy. It is a metric that is usually used by governments, businesses, and investors to gauge consumer sentiment and predict future economic activity. The CCI is an important tool for economists and policymakers because consumer spending accounts for a significant portion of economic activity in most countries. When consumers feel more confident about the economy, they are more likely to spend money, which results in boosting economic growth. Conversely, when consumers are feeling uncertain or pessimistic about the future, they are more likely to save their money, which can lead to a slowdown in economic activity.

The index is based on a survey of consumers, which includes questions about their current financial situation, their expectations for the future, and their spending intentions. And the Index is calculated by averaging the responses of a survey of consumers. Based on these responses, a composite index is created that reflects the level of consumer confidence. A high index reading suggests that consumers are optimistic about the economy, while a low index reading suggests that consumers are pessimistic.

The figure below shows the US Consumer Confidence Index on a yearly basis. In the figure, there is a significant decrease in CCI in 2020, and that is strongly due to the impact of the COVID-19 pandemic, and at the beginning of 2022, there is another decrease that is because of the Ukraine-Russian war. The Consumer Confidence Index is based on the confidence level of consumers in the economy, and disruptions like these can significantly influence the confidence of consumers, which will lead to a fall in the financial market.

Consumer Confidence Index in the US.
Consumer Confidence Index in the US
Source: The Conference Board.

Regional Differences

There are several different versions of the Consumer Confidence Index used around the world, and each of them has its own methodology and survey questions.

In the United States, the index is produced by the Conference Board, a nonprofit research organization. The survey used to calculate the index asks consumers about their feelings on business conditions, employment, and income. The index is then calculated based on the percentage of consumers who feel positive about these factors.

In China, the CCI is released monthly by the National Bureau of Statistics. It is based on a survey of urban households, and the index is calculated based on four components: consumers’ assessments of current economic conditions, their expectations for future economic conditions, their confidence in the job market, and their willingness to spend money.

In the European Union, the Consumer Confidence Index is calculated by the European Commission. The survey used to calculate the index asks consumers about their expectations for the economy, their personal finances, and their intentions to make major purchases. The index is then calculated based on the percentage of consumers who feel positive about these factors.

Limitations of CCI

Despite its importance, the Consumer Confidence Index has some limitations that we need to take into account. First, the index is based on a survey of consumers, which means that it may not accurately reflect the true state of the economy. Consumers may be overly optimistic or pessimistic based on factors that are not related to the economy, such as current events or personal experiences. Additionally, the index only measures consumer sentiment, which may not always translate into actual economic activity. Consumers may feel optimistic about the economy, and still choose to save their money instead of spending it.

Another limitation of the Consumer Confidence Index is that it may not be a good indicator of the economic outlook for all segments of the population. The index is based on a survey of consumers as a whole, which means that it may not accurately reflect the experiences of specific demographic groups. For example, consumers who are experiencing financial difficulties may have a more pessimistic outlook on the economy than consumers who are financially secure.

Conclusion

In conclusion, the Consumer Confidence Index is an important economic indicator that measures the level of optimism or pessimism that consumers feel about the economy. While the index has some limitations, it remains a useful tool for predicting future economic activity and understanding the sentiments of consumers. By keeping an eye on the Consumer Confidence Index, stakeholders can gain a better understanding of the economic climate and make informed decisions about the future.

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   ▶ Bijal GANDHI Consumer Confidence Index

Useful resources

National Bureau of Statistics China Consumer Confidence Index

The Conference Board US Consumer Confidence Index

European Union EU Consumer Confidence Index

About the author

The article was written in April 2023 by Jianen HUANG (ESSEC Business School, Master in Strategy & Management of International Business (SMIB), 2021-2023).

My Internship Experience at Kearney

My Internship Experience at Kearney

Jianen HUANG

In this article, Jianen HUANG (ESSEC Business School, Master in Strategy & Management of International Business (SMIB), 2021-2023) shares his professional experience as a consulting intern at Kearney.

Kearney

Kearney is a global management consulting firm that specializes in helping clients achieve their strategic goals and solve complex business challenges. With over 95 years of experience, Kearney has built a reputation for delivering innovative solutions that drive lasting results. The firm operates in over 40 countries, serving clients in a range of industries, including consumer goods, healthcare, retail, technology, and transportation. Kearney’s team of experienced consultants bring deep industry knowledge, analytical rigor, and a collaborative approach to every engagement, working closely with clients to understand their unique needs and deliver tailored solutions. With a focus on delivering measurable impact and driving growth, Kearney has earned a trusted reputation as a strategic partner for businesses around the world.

Logo of the Kearney.
Logo of Kearney
Source: Kearney.

My internship

I worked as a part-time assistant and supported the Kearney consulting team based in Shanghai. During the six months internship, I worked on two main projects with clients from two different industries.

The Hainan Free Trade Port is a new special economic zone in China, established in 2020, with a focus on developing a globally competitive, free trade port, and a hub for international trade and investment. The Hainan Free Trade Port aims to promote trade liberalization and facilitation, open up the Chinese economy to international investors, and attract foreign investment. The Chinese government has announced a series of policies and measures to support the development of the Hainan Free Trade Port, including tax incentives, streamlined customs procedures, and relaxed visa policies, making it an attractive destination for international businesses looking to expand in the Asia-Pacific region. With this context, the first client is a state-owned company that was planning to enter the duty-free market. And we have been asked to plan the exhibition and the future expansion.

Quality management is important for businesses to ensure that their products or services consistently meet or exceed customer expectations. By implementing a quality management system, businesses can improve their processes, reduce waste, and increase efficiency, ultimately leading to higher customer satisfaction and increased profitability. Quality management involves establishing processes and procedures to ensure that products or services meet specific standards and requirements, reducing the likelihood of defects or errors that could negatively impact customer satisfaction. By focusing on quality management, businesses can also reduce costs by eliminating waste and inefficiencies in their processes, while building trust and a positive reputation for quality and reliability with their customers. The second project is related to a Chinese intelligence manufacturing player. With the trend of digitalization, the client is now planning to digitalize their quality management system, which includes the digitalization of all stages of the production process. Kearney’s team had been asked to build a QMS for the client and help them enhance their quality control ability.

Financial concepts related my internship

Cost-Benefit Analysis

Cost-benefit analysis is often used in consulting projects to make sound suggestions and convince management. Cost-benefit analysis is a way to evaluate the potential cost and benefit of a potential project. The process involves identifying and quantifying all relevant costs and benefits associated with the project, calculating the net present value of those costs and benefits, and comparing them to determine whether the project is financially viable.

The cost-benefit analysis process includes:

  • Identify the project scope: during this stage, the consultants need to not only determine the topic of the analysis, but also identify key stakeholders, key resources, and technics.
  • Determine the cost: the cost of a project can include direct and indirect costs, opportunity costs, and potential risks.
  • Determine the benefit: a project can bring revenue from the sales, intangible benefits, or advantages we can potentially gain.
  • Calculate the result

DCF

The discounted cash flow method (DCF) is an important financial valuation method that is often used in consulting jobs, and it is one of the most commonly used cost-benefit analysis. It is used to estimate the intrinsic value of an investment based on its series of cash flows. It involves projecting future cash flows, determining the appropriate discount rate, and calculating the net present value (NPV) of those cash flows.

The mathematical formula for the NPV:

 NPV formula

CFt = cash flows of each period (from t=0 to t=T)
T = terminal date and number of periods
r = discount rate or interest rate required of the investment (it is the rate of return that the investors expect on their investment).

In a classical project, the initial cash flow, CF0, is usually negative since it is usually the initial investment of the project. The following cash flows, CFt for t=1 to t=T, are usually the profit that generates by the project for each period. The NPV can be rewritten as

 NPV formula

In the end, we are comparing the NPV with the initial target we set to evaluate whether we should launch this project. On the other hand, in the case that we have enough resources, we can consider launching all the projects that have NPV greater than 0.

In the consulting project, the consultants usually have been asked to evaluate the value and to show a figure of the benefit of the project in order to convince the management.

Customer Due Diligence (CDD)

In consulting, CDD, or Customer Due Diligence, is a critical component of advisory services provided to clients in industries such as finance, banking, and insurance. Consultants use CDD to assess the risks associated with clients’ customers and to ensure regulatory compliance. CDD helps consultants identify potential financial crimes such as money laundering, terrorist financing, or other fraudulent activities that could pose a risk to their clients. By conducting thorough and systematic customer due diligence, consultants can help their clients mitigate risk, comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, and make informed business decisions. CDD is an essential tool for consultants providing advisory services to clients in highly regulated industries, helping them to build trust, maintain compliance, and protect their reputation.

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Useful resources

Kearney

About the author

The article was written in April 2023 by Jianen HUANG (ESSEC Business School, Master in Strategy & Management of International Business (SMIB), 2021-2023).

It's not whether you're right or wrong

It’s not whether you’re right or wrong

Jianen HUANG

In this article, Jianen HUANG (ESSEC Business School, Master in Strategy & Management of International Business (SMIB), 2021-2023) comments on a quote by George Soros.

Quote

“It’s not whether you’re right or wrong, but how much money you make when you’re right and how much you lose when you’re wrong.” – George Soros

Analysis of the quote

With the development of the business world, the financial market nowadays becomes more and more unpredictable because of the fast evolving of innovation, more different business models, and shorter horizons of business plans. And the financial market is not only about stocks (or any asset), but also the collective behavior of the crowds, markets, and organizations. In this case, the decision can be right or wrong in every trade. As an investor, if we are not able to ensure the correctness of our decision, then we need to focus on what we can control, which is maximizing the gain from the correct decision and minimizing the loss from the wrong decision. Thus, a great investment strategy and risk management strategy are vital for investors to be in the financial market.

My opinion about this quote

This quote taught us that instead of focusing on personal pride, ego, and hesitation, what matters are the outcome and the rewards. We should enhance our knowledge, be result-oriented, and be prepared to fight any risks it might occur.

Practical Implementation

Suppose you are an investor in the stock market and you hold shares of a company that you believe will perform well in the near future. You bought the shares at $9 each and you have a target profit of 44%. However, you also want to minimize your potential loss in case the stock performs poorly.

To take profit, you could set a sell limit order at $13 per share, which means that if the stock price reaches that level, your shares will automatically be sold at that price, locking in your 44% profit.

To limit loss, you could set a sell stop-loss order at $8 per share, which means that if the stock price drops to that level, your shares will automatically be sold at that price, limiting your loss to 10%.

In this example, you are using two different types of orders to both maximize your potential profit and minimize your potential loss. By using a sell limit order, you are ensuring that you sell your shares at a profit, while the stop-loss order helps to protect your investment by limiting your potential loss.

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Useful resources

George Soros

About the author

The article was written in April 2023 by Jianen HUANG (ESSEC Business School, Master in Strategy & Management of International Business (SMIB), 2021-2023).